Questions about Our Software for Sewer Inspections can3D and can2D

Operating system: Windows XP SP2 or better
Processor: Dual Core 1.5 GHz or better
Main Memory: 2 GB of RAM or higher
Graphics Card: 512 MB of video RAM or higher
Monitor Resolution: at least 1280 x 1024 for 4:3 monitors or at least 1360 x 768 for widescreen monitors
USB: at least two free USB ports
Additionally: DVD-ROM drive, DVD burner

The speed of the subsequent text overlay depends on the components your computer is equipped with. And the processor is the crucial factor.
We have carried out various tests and achieved the following results:

Maximum Speed (of original)	CPU	Operating System	RAM
2.3 times	Intel Pentium D 3GHz	Windows XP Professional SP2	2 GB
4.5 times	Intel Core 2 Duo E7500 2.93 GHz	Windows XP Professional SP3	3 GB
3.9 times	Intel Core 2 Duo E8300 2.83GHz	Windows Vista Ultimate SP2 64bit	6 GB
6.0 times	Intel Core Intel Core i5 650 3.2GHz	Windows 7 Professional 64bit	4 GB
8.1 times	Intel Core i7 920 2.67GHz	Windows 7 Professional 64bit	6 GB
11.1 times	Intel Core i7 970	Windows 7 Professional 64 bit	6 GB

What do I need the WibuKey for?

The dongle is your authorization/license for using our software can3D^®, can2D or CamMobile^® Office. We use the dongle WibuKey by the company WIBU-SYSTEMS AG.
A WibuKey represents one workstation-license for our software. Network licenses are currently not available.

The WibuKey has to be connected to a USB port on your computer when starting the program. The driver is included on the installation-DVD and will be installed along with our software.

In rare cases, downloading the most current driver is necessary. To get the driver, go to http://wibu.com/download_user.php. Scroll down to the turquoise headline row WibuKey and select the driver applicable to your operating system.

Why do I need .Net Framework for can3D^®?

On one hand, .NET Framework is basis for the Microsoft application development system to program Windows applications. On the other hand, .NET Framework provides the system files, which are necessary to run programs developed under .NET.

More and more programs utilize Microsoft .NET Framework. The software can3D^® is such a program and can only be run if .NET Framework (version 3.5 or higher) is installed on the PC.

By the way, .Net Framework is already installed on PCs with operating systems Vista or Windows 7 and will not have to be repeated when installing can3D^®.

How much time do I have to invest in order to work correctly with can3D^®?

The first training lasts approx. half a day. If you initially work with the software infrequently, we recommend additional training a few weeks later on in order to improve and freshen up on what you have learned.

Is can3D^® really that complicated?

No. At first glance, there are, of course, more functions and options for use than you've had with CamMobile^® Office, but the application is just as simple for an inspection with an axial camera or a pan and tilt camera. With just a few mouse clicks, you can burn DVD's and print reports as well as alter and complete observations. If you would like to edit a 3D pipe network and insert plans, all you need is a good training and a bit of routine.

Why is the same project being burned again and again?

A larger project requires several CD's/DVD's when being burned. To do so, the correct start number has to be selected. The field for the start number is located at the very bottom of the window.

When does the subsequent overlay of observation texts take place?

The subsequent text overlay is directly related to the quality the video is being recorded in.

Medium and high video quality allow for subsequent text overlay. However, this option must be checked. If low video quality is being selected, the option for subsequent text overlay is not available.